Shipping policy

Domestic Shipping (Australia)

Processing Time: Orders are processed within 1–2 business days after payment confirmation.

Delivery Timeframes:

• Standard Shipping (Australia Post / Courier): 3–7 business days.
• Express Shipping: 1–3 business days.
• Shipping Rates: Calculated at checkout based on weight, size, and destination.
• Free Shipping: Available for all orders (Australia only).

Order Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking details.
• You can track your parcel directly via the courier’s website.

Local Delivery & Pickup (Victoria Only)

• Local Delivery: Available within metropolitan Melbourne. Delivery fee calculated at checkout.

International Shipping

• At this time, we only ship within Australia. International shipping is not available.

Delays & Exceptions

• Please note that delivery times may vary during peak periods (e.g., holidays, sales events).
• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Lost or Damaged Parcels

• If your parcel is lost or arrives damaged, please contact us immediately at [info@bikelifestore.com.au]
• We will work with the courier to resolve the issue and, where applicable, provide a replacement or refund.